‘I oversee the day-to-day running of ICS. No two days seem the same here. One day can be preoccupied with the fast-paced services of exhibition print, the next we can be printing CAD drawings for business clients. My specialist area is small format digital print, a service we’re always trying to develop and expand. Competing with online print providers can be demanding but I’m confident ICS holds its own when it comes to rapid turnarounds and customer service.’